Service Support
Residential Customers
Service Registration
Download and fill in the application form, with the below required documents
- Fax to (852)3500 7048
- Scan and email to cs-online@comnet-telecom.com
Requires documents：
IDD0050 Post Paid Services
- IDD 0050 Services Application Form(Residential User,Business User)
- IDD 0050 Services Plan Form(Residential User,Business User)
- Photocopy of Hong Kong ID（Residential User）or Business Registration Certificate(Business User)
- IDD0050 Credit Card Autopay Form (if need) & Photocopy of Credit Card (if need)
- 3rd Party Credit Card Autopay Authorize Form (if need)
IDD0050 Prepaid Services
- IDD 0050 Services Plan Form
- Photocopy of Hong Kong ID
ComNet Phone
- ComNet Phone Services Application Form(Residential User,Business User,Sample)
- ComNet Phone Services Plan Form(SoftPhone,IP Desktop Phone,Hot Offers)
- Photocopy of Hong Kong ID (Residential User) or Business Registration Certificate (Business User)
- Photocopy of Address Proof
- ComNet Phone Credit Card Autopay Form (if need) & Photocopy of Credit Card (if need)
- 3rd Party Credit Card Autopay Authorize Form (if need)
- Notification of Service Disconnection Form (if need, Sample)
